개인정보 처리방침

Optional ChatGPT or Claude connection

If you choose to connect Koine to ChatGPT or Claude, you select a Koine account and authorize read access to its profile, synced event history, personal notes and highlights, the text of photos and slides it saved, and the transcripts and shared slides the event host makes available to that account. Slides and saved photos are read as text: the words on a slide and a description of the image, never the image itself. For events the account hosts, in its private workspace or an organization it can act for, the assistant can read audience counts: how many people joined, listened and for how long, by language and platform, and how many questions were asked and answered. It never receives who attended, their devices or what they asked. This connection cannot change or delete your Koine data. Only available, retained transcript text can be read; a connection does not restore missing speech or change an event's retention settings.

Sensitive content and your choice. Event history, notes, highlights and transcripts may reveal religious beliefs or contain other sensitive personal information. Connecting is optional. On the connection page, you choose whether to share your account name, email and requested Koine content with the named assistant provider. Only connect if you want that content shared; using Koine without this connection remains available.

The assistant receives data through this connection when it uses Koine tools. ChatGPT's use and retention of that data follow OpenAI's terms, privacy policy and your ChatGPT settings; Claude's follow Anthropic's terms, privacy policy and your Claude settings. You can stop future access by disconnecting Koine in the assistant or on Koine's connection-management page. Disconnecting does not delete data already present in a conversation. This connection has its own consent and disconnection controls, separate from permission for Koine's built-in AI.

Koine Interpreter supplement

October 6, 2026. This supplement is provided in English.

Koine Interpreter is provided by VOIS AI AS, organization number 936920594, Alsvågveien 509, 8432 Alsvåg, Norway. Privacy requests can be sent to hello@getkoine.com. This supplement applies in addition to the Koine privacy policy at https://getkoine.com/privacy.

Account and qualification. Koine Interpreter uses your Koine account for sign-in. We process your email, display name and account identifier. When you apply for interpreter work, we check your TolkID against Norway's Nasjonalt tolkeregister and retain the listed name, languages, qualification categories, register-check timestamps, verification status and agreement version/status. We use these details to verify eligibility and control access to work; the register listing is not treated as proof that its holder is the person using the account. Koine must complete its separate identity check before approval.

Work coordination. We process availability, shifts and check-in/out times, booking assignments and responses, call offers and responses, job status and timestamps, the relevant organization and languages, and earnings amounts and accounting status. The app registers an installation identifier and Apple push tokens so calls can reach the correct signed-in device. Customer dispatch and payouts are currently disabled; a private Test call creates no paid work.

Voice, video and archives. Your microphone audio is relayed through Koine for the active Station conversation. Optional camera sharing uses LiveKit and starts only when you switch it on. The app stops sharing the camera when it backgrounds or the job ends. The native app does not save local recordings. Koine's session archive can retain interpreted voice and captions when the organization enables the relevant archive settings and required participant choices have been made. Audio and transcript retention are separate settings; not every saved transcript has an audio recording. Locked public-sector conversations prohibit recording. Saved content is subject to the session's configured retention and deletion controls described in the general policy. Do not assume that using the Interpreter app alone makes a conversation unrecorded. Interpreters must not make their own recordings or copies.

Providers and purposes. Koine uses Supabase for account/database storage, Railway for its voice relay, Apple for call notifications, and LiveKit Cloud for optional camera relay. LiveKit project data is configured for Frankfurt; live camera traffic can use its global network. Recording for LiveKit agent debugging is disabled. Its operational metadata can remain for 12 months, subject to legal exceptions. Qualification checks use Nasjonalt tolkeregister. Account and work data support providing the service and fulfilling agreed work. Identity/qualification checks and service security support legitimate interests in safe and reliable interpretation, subject to the balancing and rights described in the general policy. Legally required accounting records are processed to meet those obligations. Optional media sharing and archives must follow the applicable consent and organization rules. The existing policy also describes the providers used when a Station chooses AI translation.

Your controls and deletion. You can edit your displayed name, sign out, and delete your Koine account from Me. Deleting the account removes sign-in, the interpreter profile, languages, availability and device registration. Limited work records, interpreter names and transaction information can remain where needed for accounting or to establish or resolve legal claims; the account identifier is cleared where the schema requires it. Deleting your interpreter account does not delete an organization's independently retained session archive. You can request information, correction or deletion, and exercise the rights described in the general policy, by contacting hello@getkoine.com. No advertising or cross-app tracking is used.

Koine Sales and assistant connections

October 11, 2026. This supplement is provided in English.

Koine Sales is provided by VOIS AI AS. This supplement applies in addition to the general Koine privacy policy and covers our sales workspace and connections to assistants such as ChatGPT.

Account and sales records. We process your account identifier, name, email address, Sales access and connected mailbox configuration. Sales records can include company and contact details, correspondence, activities, notes, follow-up tasks, pipeline estimates and saved call recordings or transcripts. We use these records to provide the sales workspace, prepare conversations and drafts, coordinate follow-ups, maintain business correspondence and protect access to the service. The legal bases and privacy rights described in the general policy also apply.

Mailbox and drafts. Koine reads requested messages from your configured mailbox provider. Prepared drafts and their review records can contain the sender, Reply-To, recipients, subject, complete body, signature and attached files. Discarding a draft marks it as discarded; it does not erase its stored review record. The assistant connection prepares drafts and has no message-sending tool. Review and sending are separate actions in Koine Sales.

What the connected assistant receives. After you approve access through Koine's sign-in and consent page, the assistant can request data within your existing Sales permissions. This can include your identity and signature, company and contact records, mailbox messages, saved transcripts, activities and follow-ups. Tool results are sent to the assistant provider so it can respond to you. Your assistant conversations and copies of returned information are also subject to that provider's privacy terms and your account settings. The plugin does not record microphone audio or upload your device's address book.

Storage and service providers. Koine uses Supabase for account, database and private file storage, Railway for its backend and Vercel for its website, as described in the general policy. Mailbox content is read from the configured provider, including Google Gmail or Koine's hosted mailbox service. Existing saved transcripts may have been processed using the transcription providers described in the general policy. OpenAI receives tool results when you connect through ChatGPT. We do not include account passwords, access tokens or mailbox credentials in the plugin package or public listing.

Retention and disconnection. Sales records, saved transcripts and draft review records support ongoing business correspondence and follow-up. They do not have an automatic expiry when an assistant connection ends. We retain them while needed for those purposes, subject to deletion requests and the legal, security and accounting exceptions described in the general policy. Content in the source mailbox follows that provider's retention and deletion controls. Removing a connection in the assistant and revoking its access in Koine Sales stop that connection's access; they do not delete underlying CRM records, source mailbox messages, or copies already held by the assistant provider.

Requests and controls. To request access, correction, export or deletion of Sales personal data, contact hello@getkoine.com from your account address and identify the account or records concerned. We may need to verify your identity and responsibility for shared business records. Requests are handled under the privacy rights and legal exceptions in the general policy. Contact the mailbox or assistant provider separately for copies held in those services. Koine Sales is intended for authorized business users.